Care provider, Allingham, offer nursing, residential and dementia care for 86 vulnerable adults. Services they provide include support with personal care, moving and handling, administration, travel to hospital appointments and prompting of medication.
Finding a trusted solution
After experiencing a string of unreliable training providers, Allingham needed a trustworthy company with an excellent track record, as Gulzar Nazir, Manager at Alllingham, explained; “Finding the right provider was not easy; previous trainers were not supporting staff as I feel they should have been. At times they were even left stranded by previous training organisations.”
After spotting advertisements for Knowsley Community College, Allingham contacted them, who soon met with them to discuss their training needs.
Progression
After signing up 30 learners to undertake a variety of short courses, some then progressed onto both Level 2 and Level 3 Apprenticeships.
Gulzar explained how the training impacted staff;
“They have improved the knowledge and working practice within their work role and now reflect on their approach to situations, improving their skills massively.”
A strong relationship
After working with Knowsley Community College across different training projects, Allingham are pleased they have found the trustworthy, friendly provider they were looking for; ‘Reliable, efficient and enthusiastic, Knowsley Community College provides an excellent service, transferring expert knowledge and transforming futures.
Allingham commented on how having an approachable Trainer is also an important part of the process; “Our Trainer is very approachable, friendly and more than willing to spend the time with staff to develop their knowledge; she promotes positive attitudes within the work place and works with me as the Manager to ensure staff get all the support they need.”
When asked what it was like to work with Knowsley Community College, Gulzar responded;
“They responded quickly to the needs of the company’s staff development and was very efficient and professional in their approach and response. I cannot commend KCC highly enough.”