Student Support
April 1, 2020
On this page you will find useful information in relation to online learning, student support and useful contacts.
Our College buildings may be closed, but our teaching staff are still available to ensure that you are fully supported throughout this time and are able to work efficiently from home.
Accessing MyDay
We have put together the following handouts to help you access the Knowsley Community College and St Helens College MyDay.
Accessing the VLE (Moodle)
- Visit moodle.sthelens.ac.uk
- If you are accessing the VLE from home, you will automatically be signed in. Simply press the “Log In” button that is in the top right-hand corner, and this will log you into the system.
- If you are accessing the VLE from outside of college you will need the following details:
- Username: Please log in with your student email address, which is your college network ID followed by: @live.knowsleycollege.ac.uk for Knowsley Community College students and @students.sthelens.ac.uk for St Helens College students.
- Password: Your password is your date of birth in an 8 figure format (DDMMYYYY).
If you experience any issues logging in, or you can’t see your course area, please email vlesupport@sthelens.ac.uk.
Connect to your virtual classroom with Microsoft Teams
Use this useful handout for how to access Microsoft Teams and your virtual classroom.
Safeguarding and Wellbeing Team
Your happiness, wellbeing and education is so important to us. If you feel that you need support and guidance, both personally and/or academically, our dedicated Safeguarding and Wellbeing Team are available to help you.
Jeanine Williams
Safeguarding, Mental Health and Wellbeing Manager
Jackie Campbell
Safeguarding, Mental Health and Wellbeing Officer
07540 672 819 / 0151 477 5869
jcampbell@knowsleycollege.ac.uk
Suzanne Littler
Safeguarding, Mental Health and Wellbeing Officer
Lynda Manning
Safeguarding, Mental Health and Wellbeing Officer
Sam McLean
Safeguarding, Mental Health and Wellbeing Officer
Olivia Flaherty
Safeguarding, Mental Health and Wellbeing Officer
Useful Numbers and Websites
| Barnardo’s (Counselling for under 18’s) | 01744 818930 |
| Beat Eating Disorders | 0808 801 0677 |
| CAMH’s Single Point of Access (Counselling under 18’s) | 01925 579405 |
| CGL (Over 18’s Drug/Alcohol Addiction) St Helens | 01744 410752 |
| CGL (Over 18’s Drug/Alcohol Addiction) Huyton | 0151 482 6291 |
| Childline (Counselling for under 18’s) | 0800 1111 |
| Engage (Under 18’s Drug Issues) | 0151 482 6291 |
| First Step (Domestic Abuse Issues Knowsley) | 0151 548 3333 |
| Housing Options Knowsley | 0800 694 0280 |
| Housing Options St Helens | 01744 67515 |
| IAPT (Counselling for Depression & Anxiety Knowsley) | 0151 430 1707 |
| Karma Nirvana (Forced Marriage Helpline) | 0800 5333 247 |
| Knowsley Children’s Services | 0151 443 2600 |
| Kooth (Under 18’s Counselling) Knowsley | www.kooth.com |
| Liverpool Children’s Services | 0151 233 3700 |
| Mindsmatters (Over 18’s Counselling) | 01744 647100 |
| NHS (Medical Helpline) | 111 |
| NSPCC | 0808 800 5000 |
| Papyrus (Helpline for under 35’s Feeling Suicidal) | 0800 068 41 41 |
| Rape Centre (Cheshire & Merseyside) | 01925 221546 |
| Rape & Sexual Abuse Centre | 0151 218 7960 |
| St Helens Front Door (Children/Adult Services) | 01744 676767 |
| Stop Hate Crime | 0800 1381625 |
| Talk to Frank (Government Helpline for Drug Issues) | 0300 123 6600 |
| The Samaritans (Listening Service) | 0845 79090 |
| Warrington Children’s Services | 01925 444239 |
| Wigan Children’s Services | 01942 828300 |
| Young Carers St Helens | 01744 677279 |
| Young Carers Knowsley | 0151 443 5059 |
| Young People’s Drugs & Alcohol Team (St Helens) | 01744 677279 |
Careers Advice and Guidance
Our Careers Adviser is more than happy to provide impartial advice and guidance across a range of areas such as:
- Courses which suit your interests, ambitions and how you prefer to learn
- Progression routes i.e. next level of study, apprenticeships, degrees etc.
- Career options and employment growth areas within industries/sectors
- Support with CV’s, applications, interview tips, job searches etc.
Get in touch with our Careers Adviser, Margaret: mbentley@knowsleycollege.ac.uk
For information regarding career earning potential and job growth, visit UniFrog by clicking/tapping the image below: