Frequently Asked Questions
If you have a question, you might find the answer faster using our frequently asked questions page below:
If you have questions about one of our courses, get the information by using our course enquiry form here.
To report a student absence, please visit our absence reporting page.
If you require confirmation about your programme study dates or any other information, please contact firstname.lastname@example.org. You will be required to fill in a consent form to allow us to release this information to you or a third party.
If you have a complaint, please raise the issue via our Informal Complaints Enquiry Form, by visiting www.sthelens.ac.uk/complaints. Alternatively, you can contact us by telephone on 01744 623129 and speak to the Customer Services Manager, or email email@example.com.
Advice and initial assistance is also available at any of the Reception Services at our main campuses. Please telephone 01744 733766.
If you are an employer and would like to discuss employing an apprentice or training needs for your business, please contact our Business Development Team on firstname.lastname@example.org or 01744 623521.
For enquiries regarding exams/certificates, please email email@example.com.
For enquiries regarding vacancies, or general HR, please email CollegeHR@sthelens.ac.uk.
Enrolments and Events
To find out when our next enrolment events are taking place, please visit our dedicated events page.
Benefit/Council Tax Exemption Form Request
Please visit the following links:
- Council Tax Exemption Form – sthelens.ac.uk/counciltax