James

James

Preparing to Work in Customer Services

“I decided to study Preparing for Work in Customer Service to improve my chances of finding a career in this sector. The classroom was a fun and friendly environment and our tutor was very supportive, providing great tasks and activities to make the learning diverse and enjoyable.

At the end of the course, WorkWorld arranged for Serco to interview the class for their customer service vacancies. I was successful in securing employment, and have been able to implement the skills I learnt during the course in my job role.”