Children, Young People and Families Manager Level 5 Apprenticeship Standard

Duration	24 months
Funding	Maximum funding band is £6,000
Delivery	Workplace assessments, EPA preparation

Role Profile

A Children, Young People and Family Manager may work in either Children’s Residential Care or in the Community in a range of settings including local authorities, within health organisations, educational and early years settings or children’s centres, as well as a wide range of private voluntary and community organisations.

The role could involve the sole management of a team or service, or working part of a wider management team, as well working on a multi agency basis with professionals from a wide range of backgrounds.

Responsibilities may include building and developing teams, managing resources and leading new approaches to working practices that deliver improved outcomes and put the child, young person or family at the centre of practice.

Entry Requirements

GCSE Maths and English at grade 4 (grade C) or above, or Level 2 Functional Skills preferred but not essential.

Apprenticeship Content

This apprenticeship covers the following knowledge, skills and behaviours:

Knowledge:

• Current research and development in the health and social care sector
• Theories underpinning the learning, development and motivation of individuals and teams
• The role of the team and the internal and external environment in which it operates
• Values and ethics and the principles and practices of diversity, equality, rights and inclusion
• Approaches to dignity and respect
• The principles and practice of supervision with their staff
• The theories and up-to-date research and best practice that underpin practice decision making
• The working practices surrounding legislation, national and local solutions for safeguarding and risk management of children, young people and families
• A healthy, safe and stimulating environment that fulfils health & safety legislation and requirements
• The safeguarding requirements contained within mandatory local safeguarding training or nationally accredited equivalent
• The principles and practice of statutory frameworks, standards, guidance and Codes of Practice
• The quality assurance of health and social care in line with OFSTED, CQC and other regulatory bodies
• Approaches to developing and implementing improvement, including use of data
• The theories of intervention that meet the needs of children, young people and adults within the family
• The practice and principles of resource management
• How to create engagement and innovation in the development of practice
• The commissioning cycle and its application
• Inter-agency and multi-agency work and its role in ensuring positive outcomes
• Techniques to influence, persuade and negotiate with others
• Principles of: reflective practice; how people learn; effective continuing professional development
• Academic research, evidence-based data, policy developments, practice developments
• The principles of long term care and support for children and young people
• The legislation, the theoretical approaches and the compliance requirements for running a residential care home for the care and support of children and young people
• The theory and best practice in the use of restraint

Skills:

• Maintains and develops a leadership style that sets the ethos, aims and approach to the work
• Manages the application of professional judgement, standards and codes of practice
• Creates a strong sense of team purpose
• Models an ethos that actively promotes equality, resilience, dignity and respects diversity and inclusion
• Actively seeks the views of others
• Develops and delivers good quality supervision practice and decision making
• Demonstrates evidence based practice and models the effective use of up to date research and theories
• Identifies and manages risk
• Monitors, evaluates and improves the working environment to ensure it is safe
• Sets clear, measurable objectives
• Uses data to evaluate the effectiveness of outcomes
• Develops, facilitates and leads changes in working practices that deliver improved outcomes
• Actively encourages the participation of children, young people and families in service improvement
• Manages the quality assurance of the service provided and proposes improvements
• Manages and deploys total resource (e.g. people, finance, IT property) to maximise outcomes
• Mobilises collective action across service boundaries and within the community to manage resources
• Commissions and contract manages external providers
• Collaborates with partner agencies and resolves complex issues to achieve best outcomes
• Builds an ethos of learning and continuous improvement across partner organisations
• Evaluates practice of team members
• Assesses learning styles of self and team members and identifies development opportunities
• Listens to, challenges and supports practitioners
• Engages in reflective practice and develops a learning culture across the team
• Ensures each child receives the care and that the continuity of care for each child is in place
• Models the behaviour expected from staff and communicates a clear message about the responsibilities required in the care and support of children
• Manages and monitors safe systems of physical restraint

Behaviour:

• Care
• Compassion
• Courage
• Communication
• Competence
• Commitment

Additional Qualifications Gained

• NCFE Diploma in Leadership and Management for Residential Care (Level 5)
• CYPD Mental Health, Infection Control and Autism

Assessment

Apprentices will complete an End Point Assessment, which will assess each of the knowledge, skills and behaviours detailed above.

Assessment consists of two elements:

1. Observation of practice
2. Competence interview underpinned by a portfolio