During this course, you will enhance your knowledge of customer service and retail travel services whilst exploring visitor attractions and the role of resort representatives and tour operations.
You will also discover the importance of promotional activities in travel and tourism by conducting market research or creating effective promotional materials for target markets.
Start Date and Duration
The course will start in September and will take one year to complete.
This course will take place at our Main Campus, Huyton, Liverpool, L36 3SD.
Course Content
During this course, you will cover the following units:
- Customer service and selling skills for travel and tourism
- Retail travel services
- Visitor attractions
- Resort representatives
- Tour operations
- Promotional activities in travel and tourism
Assessment Methods
You will be assessed through a combination of short written tests, case studies, projects, presentations and role plays.
Entry Requirements
You should have 3 GCSEs at grade 3 or above including English and/or maths.
Achieving a good standard of English and maths is a key requirement for many jobs, as well as for courses you may wish to progress on to. If you achieve below a grade 4 in your English and maths GCSEs at school, you will study it alongside your course when you join us.
Course Cost
If you are a school leaver, aged 16-18, (under the age of 19 on or before 31st August 2025), you do not pay tuition fees or examination and registration fees and may be eligible for additional support depending on your financial situation. For more information, please visit our dedicated financial support page.
Future Progression Opportunities
Once you have completed this course, you could progress on to the level 3 Extended Diploma in Travel and Tourism at our St Helens Campus.
Alternatively, you may wish to develop your career within aviation, so you could progress on to the level 2 Diploma in Cabin Crew or level 3 Diploma in Aviation Operations at our St Helens Campus.
Are you ready to apply?
Simply fill in our online form here.
However, if you still have questions in relation to this course and wish to receive further information, please submit your enquiry here.
Ref: Jen McGill