This course is suitable for students aged 19 and over.
For many businesses, being able to offer clear and accurate information, advice or guidance – and knowing what can be shared legally and professionally – is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on your skills and make sure you’re aware of the fundamental rules for successful information sharing.
This fully online course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
As the course is completed online, the use of a computer or laptop is recommended, however all student have access to our campus libraries including our quiet study spaces and computer suites!
When will I start the course and how long will it take?
This hybrid learning course has flexible start dates throughout the year and can take up to 26 weeks to complete. However, the flexibility of the course allows you to learn at your own pace.
What will I study?
Units covered include:
- Explore communication techniques
- Study how values, attitudes and beliefs can affect interactions
- Develop interaction and interpersonal skills
- Learn how information, advice or guidance can be explored
- Learn how group interaction can be utilised
- Manage information, including storage and retrieval
- Learn how to comply with the law
How is it assessed?
The course is completed through an online platform and assessed through a series of online assessments.
Full tutor support will be provided throughout the course and you will be able to contact your tutor via telephone, email, Microsoft Teams and face-to-face drop in sessions at our St Helens Town Centre Campus.
On completion you will receive a nationally recognised qualification, awarded by NCFE.
Do I need any previous qualifications to start this course?
No previous qualifications are necessary. However, as this course is completed through an online platform, access to a computer or laptop is recommended and some basic computer skills are required.
What are the course fees?
Course fees are dependent on your personal circumstances and you may be eligible for funding. Our hybrid learning courses may be free to UK residents who live in the Liverpool or Greater Manchester City Region. Those who live in devolved combined authorities outside Liverpool and Greater Manchester will not be eligible for course funding.
The College will carry out a simple funding assessment to check eligibility.
Please note, any learner who has received funding for the course and does not successfully complete will be liable to pay for the course fees.
What can I go on to do once I have completed this course?
This course provides fantastic progression on to further hybrid learning courses depending on your career aims.
Are you ready to apply?
Simply fill in our online form here.
However, if you still have questions in relation to this course and wish to receive further information, please submit your enquiry here.
Ref: Mark Carragher/Jenny Holmes
Programmes funded by the Liverpool City Region Combined Authority’s Adult Education Budget are available to study here. Please visit Learner Services for further information about the financial support available to you.